CLCAHealtcare.co.uk is owned and operated by CLCA Call Direct Limited.
If you have any questions regarding our terms and conditions please get in touch.
This policy governs how we use the information we collect from you as you use our website and when you place an order.
Our prices will be kept up to date however, mistakes can occur. If we find a mistake on the pricing on your order, we will contact you and advise you of the correct pricing. We will give you the option to cancel your order or continue at the new price. You may be asked to make an additional payment for the difference in pricing.
All prices are in British Pounds (GBP) and all payments and refunds are conducted in this currency. If you place an order from an account denominated in another currency, you will be charged an exchange rate from your currency to GBP by your bank or credit provider and may also be charged a conversion fee. We will not be responsible for any losses as a result of currency exchange charges of exchange rate fluctuations.
We will charge your credit/debit card or paypal account for full payment when you place your order. If it’s not possible to obtain full payment for the goods from your account we may cancel the contract and or suspend any further deliveries to you.
If you opt for a bank transfer payment we will not despatch your order until we have cleared funds in our account.
We operate strict anti-fraud measures and occasionally we may need to contact you to confirm some details of your order as a part of our fraud checks. If we suspect that an order may be fraudulent or if we are unable to complete our checks to our satisfaction, we may cancel your order and refund you in full without notice.
We will attempt to deliver your order within the terms stated when ordering. If this is not possible, we will make every attempt to contact you using the information you provided to us. We accept no liability if a delivery is delayed because you did not give us the correct contact, delivery or payment details.
We will deliver the goods to the address you specify for delivery in your order. It is important that this address is accurate. We will aim to deliver the goods by the date quoted for delivery but delivery times are not guaranteed. If delivery is delayed due to any cause beyond our reasonable control, the delivery date will be extended by a reasonable period and we will contact you to arrange an alternative time. Delivery charges may vary and delivery options will be stated upon ordering.
If a delivery is refused, we may levy a charge equal to the charge our carriers will levy against us. These charges are usually considerably higher than the original cost for us to deliver the goods to you, and considerably higher than it would have cost for you to have returned the goods to us using a regular delivery method.
We will not sell, distribute or lease your personal information to third parties. We will not use your personal information to send you promotional information about third parties.
This website and its content is copyright of CLCA Call Direct Limited. All rights reserved.
You may download, save and print the contents of this website for your own personal, non-commercial use.
You may not reproduce any of the text and images and other files and media that make up this website in whole or in part for any purpose.
Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use, is prohibited without our prior written permission. You may not modify, distribute or repost anything on this website for any purpose.
Address: CLCA Call Direct Limited, The Granary, Condover Mews, Condover, Shrewsbury, SY5 7BG
Phone: 01743 460957
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